Around 58% of renters have disliked their landlords at some point, which shows that property owners have a long way to go.
An efficient way to keep tenants happy is by using an online tenant portal. From easy communication to convenient rent collection, it streamlines the process for both parties. But if you've never used the software, you likely won't know how it can benefit you.
Sounds like your situation? Luckily, we've got the answers you're searching for. Here are the benefits of the tenant portal for tenants and owners.
Streamlined Communication
As you can imagine, online portals are one of the best tenant communication tools. Tenants and landlords use property management software to share updates and communicate without worrying about phones or e-mails. Aside from saving time, tenants know where to reach landlords around the clock.
Efficient Rent Collection and Payment
Another benefit of online tenant services is easy rent payment and collection. Previously, tenants had to visit the office to drop off a check, but now they can do this online. In fact, tenants can set up automatic payments or notifications, slashing the amount of late payments.
On the flip side, property owners can track payments and have financial records backed up in the cloud.
Helps You Track Fines
Tenants don't always pay rent on time and can accumulate fines. Residents may also have pets and pay a monthly pet fee.
Regardless, by using the latest real estate technology, accounting becomes a breeze. Property owners can track fines, security deposits, and fees, so you stay on top of the books.
Lets You Schedule Maintenance
When you harness the power of digital property management software, you can easily handle maintenance requests. Tenants play a huge role in keeping the property in good condition, making it easier for them to report maintenance issues.
Because the landlord receives the request in real time, the issue is dealt with promptly, which protects the property and keeps tenants happy.
Streamlines Lease Renewals
Landlords strive to maintain good tenants because it guarantees an income and means there's zero stress in reaching new applicants. This means you save money on marketing and dealing with post-move-out upgrades.
When you use the online tenant portal, both tenants and owners can access the lease agreement whenever they please. Landlords can also automate lease renewal reminders and send a copy that the tenant digitally signs.
More Secure
While managing properties, you gather a heap of personal data, from tenants' background checks to legal documents. No one wants sensitive data to fall into the wrong hands, so look for extra security in an online tenant portal. They are password-protected and have a high level of encryption, giving both parties peace of mind.
Benefits of an Online Tenant Portal for Owners and Tenants
Now that you know the benefits of an online tenant portal, it's time to find the right fit for your business.
Online portals are essential for landlord-tenant communication and securing important information. At PMI United, we have years of experience handling properties and work hard to keep both tenants and landlords happy.
If you're in the Denton, TX area, we'd love to hear from you. Contact us here to chat with a member of our team.
